The CU wants to know who is in your household...and here is why it matters!

You may have been asked by one of the Horizon Community Credit Union Member Service Representatives if there is anyone else in your “household.” If you haven’t yet, you will begin to hear more about it soon. To us, a household is defined as any group of people who reside within the same house, whether or not they are related.  HCCU uses households to link any group of members that we consider a “unit”. This includes members and non-members on an account, even if they do not live in the same house (such as a child away at college). But why does this matter?

In case you haven’t heard about the SunDrops member rewards program, let me give you the bare bones. It rolled out on 1/1/2015. All HCCU members qualify for this rewards program and are already enrolled. You receive tiered benefits that are calculated based on products and services you use. There are four rewards tiers: Bronze, Silver, Gold, and Platinum. Your points are calculated on a monthly basis, so it is possible for you to change tiers from month to month, which can in turn change your benefits.

There are two primary benefits to householding. The first benefit is, well, benefits! We will apply the highest point earner's points to the entire household. All other members of the household, regardless of their rewards level, will receive the level of benefits that highest earner has.

The second benefit is reduced mailings. Instead of mailing multiple copies of the same thing to the same address, we will mail only one. This might not seem like a big deal, but it has an impact. It will be less clutter in your mailbox or on your kitchen table. There will be less paper in the trash. Best of all, there will be less environmental impact, leaving the world a bit greener.

If you are still confused about the importance of householding, let me give you an example. Here are members of a fictitious household and their reward level:

Mother-Platinum
Father-Gold
Daughter (away at college)- Bronze
Son-Bronze

As you see, the mother has the highest rewards tier. But, anyone else who is linked as part of her "household" (Father, Daughter, Son) will receive Platinum-level benefits as well.  As a bonus, their household will get one group HCCU mailing instead of the four individual mailings they were receiving before.

If you still have questions, please call or come in to either Horizon Community Credit Union location and any MSR will gladly help you determine your rewards level and set up your household.

Post by: Breanna B.