Showing posts with label CU*Talk. Show all posts
Showing posts with label CU*Talk. Show all posts

Tuesday, March 10, 2015

Six Steps to Your Own Pot of Gold

During the month of March, you can hardly escape the Irish jokes and the little leprechaun figurines. You may think to yourself "That lucky little leprechaun, always finding a pot of gold. I wish I could find a pot of gold!" Don’t deny it, it’s true. You've thought it at least once in your lifetime.

What if I told you that you could find a pot of gold? Or that you might already have it? You might think I've gone crazy. Nope! You have the power to create that pot of gold, simply by saving!

I've encountered many people that balk at saving, and have excuses like "It’s too hard" or "I don't make enough to save" or "I just can’t." There’s no such word as "can’t," and it’s not hard at all. Trust me, I know, I've been an anti-saver. Working at HCCU and other personal experiences have shown me how important saving can be as of late, and I want to spread the message on to you! If you’re able to save, you can give yourself peace of mind by putting away enough to cover unforeseen expenses or save up for a future purchase. Let me give you a few tools/ideas to help you save.

Transfer money: Put a given amount into your savings account at a given interval. For example, you could set aside $50 from each paycheck. You can do this manually or schedule it through ItsMe247 Online Banking (also known as OLB). You can also come into any branch and ask a Member Representative to transfer that money or help you set up an Automatic Funds Transfer.

Open a Club Account: Heck, open as many club accounts as you need. I suggest this because having a savings account allotted for a specific goal helps make that goal real. I have a club account that’s titled "Rent," and that’s where I place a portion of my paycheck. Doing this helps keep it separate from my other money and keeps me from accidentally spending it during the month. The account can be opened with a Member Service Representative, and you can nickname the account anything you want through your OLB.

Debit Card Round-up: This is a fantastic tool we've just rolled out this year. As it sounds, this service rounds up your debit card purchases. Here’s an example: You bought a coffee with your debit card for $2.50. The system rounds that total up to $3.00. The $2.50 goes to the vendor, but that extra $0.50 goes into a savings account of your choice at the end of each day. If you make multiple debit card purchases in a day, the sum of all that rounded changed is placed in your account. If you have any more questions about this, or to enroll, call or go see a Member Service Representative.

Avoid Fees: Avoiding fees will help keep those pennies in your pockets. There are three ways to avoid fees. The first is managing your money well. If you don’t manage your money well, you are likely to encounter fees from overdraft transfers, NSF fees or Regulation D fees. The second way to avoid fees is to make your payments on time. Late fees are just extra money out of your pocket! The last way to avoid fees is to use all your resources. For example, avoid incurring a $2 fee for a phone transfer done by a Member Service Representative by using OLB or the CU*Talk automated phone banking instead.

Budget: I don’t care who you are, you need a budget in order to maintain a good financial position. Allot a certain amount to various costs and stick to it. I aim to be a bit under budget if possible, because that allows me to save a little more.

Track Your Expenses: Truthfully, this has been the most helpful thing for me. You can use a little notebook, or one of the many apps available in the Google Play Store or the App Store. I am usually attached to my phone, so I use an app. I have to manually update each transaction in the app, so I reconcile it daily with ItsMe247 Online Banking, to make sure I haven’t missed something.

Even if you only try a couple of these, I’m sure you’ll be able to find your own pot of gold—it’s been there all along!

Post by: Breanna B.


Monday, February 16, 2015

Traveling, Money and Your CU

Traveling season seems to be in swing. “Snowbirds” (read: smart people) are heading south to warmer climates, and college students will be going the same direction during spring break. Many things cost money, especially while traveling, so having quick access to yours is important. To make your travels a bit less stressful, call or come in to talk to a Horizon Community Credit Union Member Service Representative. We can place a travel alert on all of your accounts so that your transactions will not be rejected when you travel. If you are residing somewhere  for an extended period of time, make sure you leave us with an alternate address and/or phone number, in case we need to contact you. If you have any loans, it would be a good idea to set up some automatic transfers to be sure that those loan payments are made on time.  We offer some additional products and services that can help you manage your money from wherever you may be.

A very common way to access money today is an ATM/debit card.  When making purchases with your debit card, confirm that merchants have the correct zip code for your address.  Also keep in mind that you have a daily ATM withdrawal limit.  Our standard ATM limit is $210/day.  If you will need more than $210 in one day, contact a Team Member to learn what other options we have for you.  Lastly, remember to tell HCCU that you will be traveling and verify that we have your current contact information!

As an additional protection for members, we utilize an automated debit card security system, which recognizes unusual transactions and possible fraud.  If this occurs, you will likely receive a phone call. The system is considered “smart,” and tries to recognize patterns and typical usage. It is quite a shock when it knows that you live in Green Bay, Wisconsin, but your card is being used in Fort Worth, Texas. This security measure can protect you from identity theft.  I have seen it in action, and it really does protect well. As it is said, it is better to be safe than sorry!

If you are not already set up on our ItsMe247 services, it would be wise to enroll before traveling. Online banking offers the most flexibility and service, and allows you to keep an eye on your finances, make payments and transfers with ease.  The new Promise Deposit feature is done through online banking, and that may be useful on your travels as you can deposit checks for instant credit and then mail the paper document in. You can access the online banking through your phone’s Internet browser, as the site will automatically convert to mobile form.

Our automated phone banking system, CU*Talk allows you to call a specific number that will tell you, based on the security information you enter, your account balances. You can also make transfers, loan payments, and verify cleared checks. To clarify, CU*Talk is different than calling the credit union. It is available 24/7, while the MSR’s are only at Horizon Community Credit Union during business hours. Lastly, there is text banking. At this time, its main purpose is to give balances of accounts and send eAlerts as text messages. You can enroll/un-enroll in text banking through your online banking. All of these services allow you to perform transactions on your own time and offer the convenience of 24/7 service.

Don’t’ spend your vacation worrying about your money—stop by or call a Horizon Community Credit Union Member Service Representative today and let them help you set yourself up for a relaxing vacation.

Post by: Breanna B.


Wednesday, December 24, 2014

Happy Holidays from HCCU!

We know the end of the year is a busy time for many of you.  Traveling, decorating, shopping for gifts, returning gifts, celebrating...  All that fun can get expensive, and we would never want you to be without access to your cash!  In order to help you plan ahead, our holiday hours will be:

Wednesday, December 24th    8:30 am -  12:00 pm
Thursday, December 25th       CLOSED
Friday, December 26th            8:30 am - 5:00 pm
Saturday, December 27th        9:00 am - 12:00 pm   Voyager Dr. location only
Monday, December 29th         8:30 am - 5:00 pm
Tuesday, December 30th         8:30 am - 5:00 pm
Wednesday, December 31st    8:30 am - 3:00 pm
Thursday, January 1st             CLOSED
Friday, January 2nd                 8:30 am - 5:00 pm
Saturday, January 3rd              9:00 am - 12:00 pm   Voyager Dr. location only

To access your account information, It'sMe247 Online Banking and CU*Talk Phone Banking are available anytime of the day or night - even on holidays!  For cash, our ATM at Voyager Dr. is available 24/7 every day, but if that's not convenient for you, you can also use any ATM Alliance Network terminal without incurring a surcharge!  For a map of fee-free ATMs near you, visit the  ATM Alliance Network page on our website.

HAPPY HOLIDAYS FROM HCCU!  


Friday, September 12, 2014

Out and about, don’t know your balance?

Out shopping, at dinner, or taking in a show?  Want to use your debit card, but you’re not sure what your balance is?  And you have no way to access your account on-line...or maybe there's no public wi-fi and you're almost over on your data for the month?  Call our toll free number @ 1-855-718-0884 to activate CU*Talk.

The system is totally automated, and easy to walk through.  All you need is a touch-tone phone, your account number, and a four digit PIN (password).  You can find out your balances, see what checks have cleared your account, check any deposits or withdrawal that have been made, and verify the date and amount of transactions.  You can even transfer money between your accounts if you are running low in one of them.  You'll even have the option to make a loan payment.  (Just remember transferring out of your savings via CU*Talk will count toward your allowable Reg D transfers.)

If you have not used our CU*Talk phone banking yet, your generic PIN will be the last four digits of your Social Security Number.  

CU*Talk is fast and easy to use.  Add us as one of your contacts on your phone and give us a call.

Any questions, you can still always call us during our business hours at 920-433-0122.  We'd love to chat with you!

Post by: Karen S.