Step into the 21st Century with online and phone banking!

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Now more than ever, banking is high tech. Go back twenty years and we didn’t have nearly as many convenient ways to control our finances. It can be easy to get overwhelmed with all of the opportunities, and so it’s possible you’re not taking full advantage of them. To break it down a little bit, there are three main ways you can use technology to make your financial life easier.

1) Online Banking. This is a huge one because of how many things you can do with it and how easy it is to access. Most banks and credit unions offer some type of online banking. Here at HCCU, you can get to your online banking from any mobile device or computer at any time. From there, you can check your balances, transfer money, view and print copies of cleared checks, make a loan payment, balance your check book, and a lot more. You are automatically enrolled in online banking when you set up an account with us, and you’re free to check it as little or as much as you want.

2) Phone Banking. If you have your phone handy, but don’t have access to Internet, don’t fret. There’s still plenty of ways to have peace of mind about your finances. One of those ways is through CU Talk, an automated number that can be used to check balances, verify amounts and dates of transactions and cleared checks, transfer money, make loan payments and check interest rates. The second way is through text banking. This is especially great for doing a quick balance check while you’re in line to purchase something.

3) Online Statements/ Bill Pay. If you’re using online banking, why not get online statements? They’re more secure than paper statements, and you can access current and past statements anytime. Online Bill Pay is another free service that allows you to pay bills just one time or monthly. It saves you a few stamps, and it’s one less thing to worry about each month.

Overall, there are some tech options out there that are free, convenient, and will probably save you some time. So figure out which ones are best for you, ask an MSR how to get set up for any of these services and step into the 21st century!  

Post by: Noelle C.

Happy Holidays from HCCU!

We know the end of the year is a busy time for many of you.  Traveling, decorating, shopping for gifts, returning gifts, celebrating...  All that fun can get expensive, and we would never want you to be without access to your cash!  In order to help you plan ahead, our holiday hours will be:

Wednesday, December 24th    8:30 am -  12:00 pm
Thursday, December 25th       CLOSED
Friday, December 26th            8:30 am - 5:00 pm
Saturday, December 27th        9:00 am - 12:00 pm   Voyager Dr. location only
Monday, December 29th         8:30 am - 5:00 pm
Tuesday, December 30th         8:30 am - 5:00 pm
Wednesday, December 31st    8:30 am - 3:00 pm
Thursday, January 1st             CLOSED
Friday, January 2nd                 8:30 am - 5:00 pm
Saturday, January 3rd              9:00 am - 12:00 pm   Voyager Dr. location only

To access your account information, It'sMe247 Online Banking and CU*Talk Phone Banking are available anytime of the day or night - even on holidays!  For cash, our ATM at Voyager Dr. is available 24/7 every day, but if that's not convenient for you, you can also use any ATM Alliance Network terminal without incurring a surcharge!  For a map of fee-free ATMs near you, visit the  ATM Alliance Network page on our website.

HAPPY HOLIDAYS FROM HCCU!  

Out and about, don’t know your balance?

Out shopping, at dinner, or taking in a show?  Want to use your debit card, but you’re not sure what your balance is?  And you have no way to access your account on-line...or maybe there's no public wi-fi and you're almost over on your data for the month?  Call our toll free number @ 1-855-718-0884 to activate CU*Talk.

The system is totally automated, and easy to walk through.  All you need is a touch-tone phone, your account number, and a four digit PIN (password).  You can find out your balances, see what checks have cleared your account, check any deposits or withdrawal that have been made, and verify the date and amount of transactions.  You can even transfer money between your accounts if you are running low in one of them.  You'll even have the option to make a loan payment.  (Just remember transferring out of your savings via CU*Talk will count toward your allowable Reg D transfers.)

If you have not used our CU*Talk phone banking yet, your generic PIN will be the last four digits of your Social Security Number.  

CU*Talk is fast and easy to use.  Add us as one of your contacts on your phone and give us a call.

Any questions, you can still always call us during our business hours at 920-433-0122.  We'd love to chat with you!

Post by: Karen S.